* Commitment
to Privacy
* What Information Do You Gather About Me?
* How Secure is My Information?
* What about My Account?
* Does RudyToys.com Use Cookies?
* What are the Terms of Use?
* Contacting RudyToys.com
Commitment
to Privacy
We know you're concerned about protecting
your privacy online. So are we. At RudyToys.com, we treat your
personal information (especially your credit card number) with
the highest standards of safety, security and confidentiality.
What Information Do You Gather
About Me?
RudyToys.com uses the customer information collected at RudyToys.com.
We don't collect personal information without your knowledge.
We don't sell, rent or give your personal information to unrelated
third parties for them to use for themselves or anyone other than
RudyToys.com. Examples of personal information include: your full
name, home address, billing address, email address and phone number.
This policy explains how we collect information about you and
how we use that information. We also outline the choices you have.
By shopping at RudyToys.com you accept the practices outlined
in this Privacy Policy.
If you have any questions about our privacy policy, contact us
via e-mail at customerservice@rudytoys.com
or write us at RudyToys Customer Service, PO Box 155, Kensington,
Maryland 20895-0155.
What information
we gather:We
need your name, billing address, shipping address, e-mail address,
billing phone number, shipping phone number and credit card number
to process and ship your order. We will email you to keep you
updated on your order status. If we have a question about your
order, we may contact you by email or by phone. For example, we
may call you to verify your credit card information on a large
purchase. We do this for your protection.
In addition, we use your information to recommend products and
features based on your past purchases, to personalize our newsletters
if you choose to subscribe, to maintain your account and to improve
your shopping experience.
Who we share it with: RudyToys.com does not share customer
information with other companies without the consent of the customer.
RudyToys.com does employ other companies to perform functions
on our behalf. Examples include order processing, processing credit
card payments, providing distribution services for our newsletters,
analyzing data, delivering packages, sending postal mail and email,
and providing marketing assistance. They have access to personal
information needed to perform their functions, but may not use
it for other purposes. You may view the privacy policy of our
order processing agent, AuctionWorks.com
and our newsletter distribution agent, Topica.com
on their websites.
We may release account and other personal information when we
believe release is appropriate to comply with the law; enforce
or apply our Terms of Use and other agreements;
or protect the rights, property, or safety of RudyToys.com, our
users, or others. This includes exchanging information with other
companies and organizations for fraud protection and credit risk
reduction.
Third parties: RudyToys.com
doesn't sell, rent or give information about you to unrelated
third parties for them to use for themselves or anyone other than
RudyToys.com without your prior permission.
Information about kids: RudyToys.com does not sell products
for purchase by children. We sell children's products for purchase
by adults. If you are under 18, you may use RudyToys.com only
with the involvement of a parent or guardian.
When we e-mail our RudyToys.com newsletters, they include prominently
displayed instructions that show you how to unsubscribe from the
newsletter. If your child subscribes to the RudyToys.com newsletter
without your knowledge, simply follow the instructions, and unsubscribe
immediately. If you want more information about children's privacy
online, you can consult the "Consumer Protection" page
on the Federal Trade Commission site.
The RudyToys.com Newsletters: If you want to receive e-mail
newsletters from RudyToys.com with updates on sales, promotions
and hot new products, you must subscribe. You can subscribe to
the RudyToys.com newsletter using a link on the home page, in
the online store or when you receive our "Thank You"
email following receipt of your order.
We plan to increase our offering of specialty newsletters created
for collectors. When we launch a new newsletter, we may email
it to you if you subscribe to another RudyToys.com newsletter
and if your buying patterns indicate that the information in the
newsletter might interest you.
Each newsletter prominently displays a link you can use to unsubscribe
at any time. We also include the email address you used when you
signed up for the newsletter, so you know which address to enter
when you unsubscribe.
Contacting RudyToys.com Customer Service: If you contact
RudyToys.com customer service, we will use your name, e-mail address,
phone number and order history to answer your question or solve
your problem quickly. On occasion, we may contact you later to
verify information or to check on the quality of your Customer
Service contact with RudyToys.com. We won't add your email address
to our newsletter mailing list if you contact customer service.
Legal requests: We may release customer account or other
information if we're advised that release is necessary to comply
with the law, or to protect the rights, property and safety of
RudyToys.com, our customers or others. This may include the exchange
of information with companies and organizations or law enforcement
for loss prevention and credit risk reduction. Obviously, however,
this does not include selling, renting, sharing, or otherwise
disclosing personally identifiable information from customers
for commercial purposes in violation of the commitments set forth
in this Privacy Notice.
How
Secure is My Information?
Protecting your personal information: RudyToys.com pledges a safe
and worry-free shopping experience. Our agents use the industry
standard for Internet security to scramble your personal and credit
card information as it travels over the Internet during the checkout
process. This encryption makes it impossible for anyone to read
your information in transit. We protect all of your personal information,
including your name, address, password AND credit card information.
You will know you're in the "secure" area of our site
when you click on the blue "Checkout" button. Notice
that the "http" portion of RudyToys.com's Web site address
in your browser changes to "https." The "s"
stands for "secure." In addition, both Netscape and
Internet Explorer use special symbols to indicate that you're
in a Web site's secure area. (Earlier versions of Netscape use
a highlighted key. More recent versions of Netscape and all versions
of Internet Explorer show a closed, highlighted lock.) Some browsers
let you know that you're moving in or out of a secure area by
notifying you with a special pop-up window that requires you to
click "ok" before continuing.
It is important for you to protect against unauthorized access
to your password and to your computer. Be sure to sign off when
finished using a shared computer.
Protecting your credit card information: Secure Sockets Layer
(SSL 128-bit) encryption scrambles your credit card number when
you submit your order, making it completely unreadable as it travels
over the Internet.
What
about My Account?
Creating an account: Unlike many e-commerce sites, we don't
require our customers to create an account and keep information
on file with us. We do store order-specific information for the
fulfillment of each separate order.
Storing your credit card number: We do not store your credit
card number in relation to your account for future orders. With
each new order we ask that you re-enter your credit card number
each time you checkout. Please verify that you are on a secure
page in our website before providing credit card information.
(This is indicated by the "https" on your browser's
web site address display). We do not recommend including credit
card information in emails, newsletter subscription pages or other
unsecured pages.
Does
RudyToys.com Use Cookies?
Yes. A "cookie" is a special identifier. Web sites like
RudyToys.com transfer cookies to your hard drive through your
Web browser. Cookies help us identify you when you visit RudyToys.com
and to help manage the software navigation from page to page.
RudyToys uses customers' IP addresses to help diagnose problems
with our servers and to administer our website. Your IP address
is used to help identify you and your shopping cart and to gather
broad demographic information.If you open our online store in
multiple browser windows simultaneously, this cookie enables our
software to recognize that the item selection in multiple sessions
should be combined into one order. We don't store your password
or any personal information in your cookie.
If you want to prevent your browser from accepting cookies, set
your browser options to let you know when you receive a new cookie,
or turn off your cookies completely. You can find out how by reading
the "help" portion of your toolbar on most browsers.
Remember, however, that if you turn off the cookies feature, you
will not be able to take advantage of the features that RudyToys.com
offers. We recommend that you leave them turned on.
Terms
of Use
If you choose to visit RudyToys.com, your visit and any dispute
over privacy is subject to this Notice and our Terms
of Use, including limitations on damages, arbitration of disputes,
and application of the law of the state of Maryland. If you have
any concern about privacy at RudyToys.com, please send us a thorough
description to customerservice@rudytoys.com,
and we will try to resolve it.
Contact
RudyToys.com
If you have more questions about this privacy statement, the practices
of this site or your dealings with RudyToys.com, e-mail customerservice@rudytoys.com,
or write to us at:
RudyToys
Customer Service
PO Box 155
Kensington, MD 20895-0155
USA
